As some transit agencies rebound from the pandemic, SEPTA's ridership continues to decline
SEPTA ridership decreased by 10 million in 2021, the biggest year-over-year loss among transportation agencies in the country as commuters remain slow to return to their offices.
SEPTA riders decreased by about 7% with roughly 127 million passenger trips in 2021, according to data from the U.S. Department of Transportation. In a pandemic-ridden 2020, the transportation agency saw close to 137 million boardings.
Among the six largest transportation agencies in the country, only SEPTA and the Chicago Transit Authority posted ridership declines last year. New York, Los Angeles, Boston and New Jersey Transit posted increases. SEPTA is the sixth-largest public transportation system in the country by passengers.
Chicago lost about 1.5 million passengers, or less than 1% of its riders in 2021. By contrast, New York's Metropolitan Transportation Authority saw overall ridership increase by 189 million in 2021.
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