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OhioGuy
Apr 30, 2012, 6:57 PM
America's Best and Worst Airports (http://www.travelandleisure.com/articles/americas-best-and-worst-airports)

Where are you likely to develop air rage? Find out the results of Travel + Leisure’s survey of America’s best and worst airports.

From April 2012
By Everett Potter
The major American airport that delivers the most seamless experience isn’t on any coast. It wins over fliers with shopping and dining options, the ease of check-in and security, and the friendliness typical of its city hub.

So breathe a sigh of relief if you’ve booked a flight through Minneapolis (MSP); Travel + Leisure readers have crowned it America’s best airport.

In our first-ever airport survey, we asked readers to rate America’s 22 major airports in seven categories: flight delays; design; amenities; food and drink; check-in and security; service; and transportation and location. The best-scoring airports have tackled these issues head-on, refurbishing terminals and adding amenities that make the worst airports look evermore outdated by comparison.

Case in point: T+L readers affirmed that if you’re looking to avoid the worst flying experiences in the United States, bypass airports in Philadelphia and Los Angeles, which are hobbled by outdated infrastructure, overcrowding, chronic delays, and demoralized staff.

Best:
1) MSP
This may be the cheeriest and most welcoming airport in the nation. T+L voters loved the shopping and food and drink options at this mini-mall of an airport, and when it came to ease of check-in and security, Minneapolis also took the No. 1 spot. It came in second for design and cleanliness, baggage handling, staff communication, and airport location. Only its Wi-Fi offerings were lackluster (11th place), but that still left this midwestern oasis as the clear winner.

2) CLT
Need to get online fast? Travel through Charlotte, which got top marks for Wi-Fi. It also ranked first for baggage handling, curbside check-in, and staff communication. The North Carolina hub is so well rounded that it scored highly for its convenient location (ranking third) as well as for airport lounges and the overall check-in and security process (second). If anything, it could use some improvement in the terminal cleanliness (fifth) department.

3) DTW
Detroit’s airport is at the top of its game, ranked No. 1 in terminal cleanliness, design, location, lounges, and business centers. It came in third for service and staff communication and fourth in baggage handling. As Delta’s second largest hub and the carrier’s primary gateway for Asia, that’s no mean feat. The airport fell short only when it came to public transportation options—not surprising considering you’ve landed in the Motor City.

4) MCO
The gateway to Disney World sees some serious traffic, and you may wait in check-in and security lines when you depart; the airport ranked only ninth in that category. But a No. 3 Wi-Fi score, a No. 2 shopping score, and a No. 1 score for kids’ zones means there are plenty of ways to pass the time. The airport also ranked No. 1 for its luggage trolleys, which families will surely appreciate. And while it only came in 10th place for location, T+L readers felt it was the easiest major airport for accessing a rental car.

5) SFO
The Bay Area’s main air transportation hub won praise for the ease of its public transportation, even though it ranks only eighth in location. And you shouldn’t have to wait too long for your luggage to turn up (the airport ranked fifth for baggage handling). It’s relatively clean with a design that was rated highly; modern, light-filled Terminal 2 serving Virgin America and American Airlines is particularly appealing and amenity packed. The airport generally does have reliable Wi-Fi, which you’d expect when you’re this close to Silicon Valley.

6) BWI
7) LAS
8) SEA
9) DEN
10) MIA
11) PHX

Worst:
11) DFW
10) ATL
9) IAH
8) BOS
7) IAD
6) ORD

5) EWR
Ah, Newark. It leads the other two New York–area airports, but that’s not saying much. While readers ranked it 11th for location and convenience, its other scores—16th for staff communication and a string of 18th places for design, cleanliness, baggage handling, and miserable check-in and security lines—are near the bottom of the barrel.

4) JFK
Ease of getting a taxi may be the best thing to be said about JFK. You will wait—and wait—in check-in and security lines, likely wait again for your luggage, encounter a less than helpful, and wander in vain looking for a Wi-Fi signal. All of these were ranked 19th by our readers. Even worse is the airport’s location (21st) in relation to the nation’s largest city. Taxi!

3) PHL
Philadelphia’s airport is singled out for a lousy design and lack of cleanliness (20th), surly staff (20th), and long check-in and security lines (20th). The only thing worse is waiting for your bags, ranked 21st in efficiency (make that inefficiency). That its location came in at 13th is not much consolation.

2) LAX
LAX ranked at the bottom of most categories—that includes location (20th), check-in and security process (21st), impression of safety standards (22nd), baggage handling (20th), staff communication (21st), and terminal cleanliness (21st). Clearly, this worn-out airport is ready for a major Hollywood makeover.

1) LGA
Dilapidated La Guardia hasn’t aged well. The airport has the dubious honor of ranking the worst for the check-in and security process, the worst for baggage handling, the worst when it comes to providing Wi-Fi, the worst at staff communication, and the worst design and cleanliness. If there was a ray of hope, its location, which ranked 16th, was considered superior to six other airports.

iheartthed
Apr 30, 2012, 7:05 PM
I went through LGA last week and noticed that they refreshed/upgraded(?) the Delta terminal... And even that looked very worn.

OhioGuy
Apr 30, 2012, 7:09 PM
So which U.S. airports does everyone like/dislike here on SSP?

If I have to make a connection, I like to connect through Denver. I typically try to fly United Airlines and concourse B seems relatively light & airy. I especially like the extra-wide moving walkways and larger entries/exits from the restrooms.

I've never flown through Minneapolis, but I have flown through the other top 5 and I've found them all to be reasonably pleasant. Additionally I like Seattle and Portland (the later of which unfortunately missed the list).

As for airports I dislike, my immediate response is Philadelphia. It seems to be the exact opposite of my experiences in Denver. Instead of light & airy, it seems dated. Instead of easy movement within the terminals, it seems choppy.

I'm a bit surprised SFO held up reasonably well, not because I think poorly of the airport itself, but because it's prone to weather delays due to low ceilings. But magazine readers liked the amenities available, in addition to public transit (BART) access.

iheartthed
Apr 30, 2012, 7:20 PM
So which U.S. airports does everyone like/dislike here on SSP?

I seem to always get stuck flying in and out of the crappy airports so the only one I can definitely confirm as being good is DTW. My only complaint about DTW (besides lack of transit access) is that it's a little light on diversity of food options for those of us who travel through there frequently.

mhays
Apr 30, 2012, 7:41 PM
A magazine survey like this will typically be backward looking. A lot of respondents are presumably using memories from years or even a decade+ ago. That's particularly relevant as many airports have undergone major changes in recent years, mine included.

brickell
Apr 30, 2012, 8:15 PM
My own personal experience -

Chicago Midway was one of the dumpiest, ATL the most maddening
CLT the easiest and Long Beach the coolest.

jg6544
Apr 30, 2012, 8:36 PM
That ranking is far too kind to LAX.

afiggatt
Apr 30, 2012, 9:10 PM
Why the top 22 airports? Is there a reason for cutting off the list at 22 airports? Why not the 25 or 30 busiest airports?

I found this list of the busiest 50 (total passengers) and 30 (total boardings)US airports on wikipedia: http://en.wikipedia.org/wiki/List_of_the_busiest_airports_in_the_United_States. I don't see a clear cutoff or gap between #22 and #23. If the cutoff is 20 million passengers, then the list would include 24 airports with SLC at #24. This is just another mostly silly list based on shaky methodology, but I'm scratching my head a bit to figure out why they settled on the 22 busiest airports.

Steely Dan
Apr 30, 2012, 9:32 PM
Additionally I like Seattle and Portland (the later of which unfortunately missed the list).


+1 to PDX. easily my favorite airport in america. local micro-brew outposts in the airport and the concession vendor contracts don't allow them to charge one single penny more for a beer than they charge at their brew-pub facilities outside of the airport.

a 5 dollar draught pint of local micro-brew at PDX or $7.50 for a bottle of miller lite at most other craptacular american airports? hmmmmmmmmm..... that's a tough one.

Nowhereman1280
Apr 30, 2012, 9:52 PM
I've never understood all the hate for O'Hare. I've been flying out of there for a decade and have never once faced a delay of more than 15-30 minutes. The lines are also hardly bad and I've rarely waited more than 30 minutes to get through security. Plus I love being injected right into the airport via CTA and avoiding parking and all that BS. I have a feeling ORD is still notorious from the 1990's when it was a complete clusterfuck during the golden age of commercial airlines when they were pushing capacity so hard that airplanes were constantly nearly clipping each other on the runways.

Now MDW, that's a shithole, but worth it for the pleasure of flying SW.

10023
Apr 30, 2012, 10:14 PM
So which U.S. airports does everyone like/dislike here on SSP?
Well, considering I'm usually flying out of one of the New York airports and most frequently bound for ORD, my experiences tend to suck.

Although Nowhereman makes a good point above - it's not really fair to knock an airport for being busy. Of course security is going to take longer at LGA than in Minneapolis, it's a small airport that handles a shitload of passengers. But the fact that it's dilapidated is fair game.

As for places not on the list, I would personally rank Miami near the bottom in terms of staff and the baggage process, based on a couple of visits in recent years.

seaskyfan
Apr 30, 2012, 10:35 PM
With a lot of these airports it depends which terminal you're in. I was happy when Alaska Airlines changed from Terminal B to Terminal A in Boston - completely different experience.

SEA is my home airport and I like a lot of the changes they've made (including the big central atrium). "Shabby" was the first word that came to mind as well for PHL. I've had good experiences at MSP, ORD, DEN, and SFO, and lousy experiences at LAX. I hate DFW but that has less to do with the actual airport than American Airlines scheduling connections that are less than an hour (even worse - they're over an hour when you schedule but then they keep rescheduling so you wind up with 20 minutes to navigate the place).

PDX is nice but I'm within Amtrak range so I usually just take the train. SEA has the street pricing as well (stuff being the same at the terminal as it is outside).

Jonboy1983
Apr 30, 2012, 10:48 PM
My take on the best and worst airports listed -- the ones I've had the pleasure (or displeasure) of flying through/out of:

MSP and DTW, both were awesome in my opinion. I wish we had a longer layover in MSP because I wanted to check out that shopping mall. I loved that underground tunnel linking the commuter terminal with the brand new mainline terminal. That state-of-the-art mainline terminal itself was pretty sweet with the tram running from one end to the other.

MCO -- I actually thought getting to the car rental area was rather confusing when I was there last year. Apparently, there are multiple locations to go for one particular rental company, which in our case was Hertz. We wanted the A side but wound up on B or vise versa (I can't remember right off now). I still liked the terminal layout, especially with that Hyatt hotel right in the middle of the landside concourse.

SEA... Well, the TSA sucked. They kept doing a bag check on my wife's carry-on, delayed us for over 20 minutes, and we ended up missing our flight to MSP by only a couple of minutes! So, yeah, I'd give the TSA there a negative score if it were possible.

My experience in MIA was rather pleasant, tho. Connected through there on AA on our way to Aruba. I liked taking the train at their concourse to get from the domestic connecting flights at one end to the international departures at the other.

Now for the lousy airports. I live near Philly now, so yeah... With the exception for the new Southwest gates and the A-concourses, that airport is beyond out-dated. I do not like the low ceilings in the B and C gates. The only nice part about that is the shopping area in between there.

Surly doesn't begin to describe the workers there. We waited over an hour for our bags once we got back from Aruba a year and a half ago. While waiting for a US flight to Pittsburgh, I happened to watch a US Airways ramper drive the ramp cart right over someone's bag that had fallen off the conveyer belt cart. He must've run it over a good 20 times as he tried to reposition the conveyer belt.

Patrick
Apr 30, 2012, 10:54 PM
Nice to see Phoenix's Sky Harbor at #11, great airport, I always have enjoyed my time there, very clean, efficient layout. Interesting place to people watch, great views of the valley from most terminals. Never experienced any problems flying in/out of Phoenix.

http://farm3.staticflickr.com/2434/3610102524_c58070ef01_b.jpg
http://www.flickr.com/photos/wingsnstuff/3610102524/

mhays
Apr 30, 2012, 11:28 PM
+1 to PDX. easily my favorite airport in america. local micro-brew outposts in the airport and the concession vendor contracts don't allow them to charge one single penny more for a beer than they charge at their brew-pub facilities outside of the airport.

a 5 dollar draught pint of local micro-brew at PDX or $7.50 for a bottle of miller lite at most other craptacular american airports? hmmmmmmmmm..... that's a tough one.

I'm surprised they want to locate there. If a restaurant is anything like being a general contractor at the airport, the constant burden of security checks, badging, etc., adds significantly to cost, including staffing.

Buckeye Native 001
Apr 30, 2012, 11:57 PM
I guess I'd also list Phoenix Sky Harbor as my favorite.

I also like the LA feeder airports, Ontario and John Wayne, even if I hate the noise abatement takeoff at SNA. I try to avoid LAX whenever I can.

I've also had shitty experience with connections at DFW, but have nothing against the airport itself. Landing in one terminal and having maybe 30 minutes to connect on a flight in another terminal is not my cup of tea, but I don't really like flying anyway.

MolsonExport
May 1, 2012, 12:42 AM
I hate them all. I much prefer the large Asian airports (esp. Seoul Incheon)

Lipani
May 1, 2012, 5:42 AM
Out of the 14 airports I've been to in the last two months, LaGuardia was by far the worst. Not only was the place just filthy, but the archaic check-ins and the long security lines didn't help much.

brickell
May 1, 2012, 5:56 AM
I hate DFW but that has less to do with the actual airport than American Airlines scheduling connections that are less than an hour (even worse - they're over an hour when you schedule but then they keep rescheduling so you wind up with 20 minutes to navigate the place).

This is one of the reasons I have vowed to never transfer at ATL again. I don't care how much it costs. Every time I've been the plane sits for 30-45 minutes waiting for a gate, then you have to rush to the next gate which is invariably on the opposite side of the airport or terminal. Then the plane taxis out and is #34 in line for take off an hour later. Then there was the time that they changed my gate 4 times in the matter of an hour.

ugh.

Parkway
May 1, 2012, 6:24 AM
I agree that this is probably using people's out of date impressions since PHL just underwent a major renovation to its security check points. Last time I flew out of PHL was 8:30 on a monday morning and there was no more than a 5 minute wait.

It doesn't help for customer service that US Air is by far our largest carrier.

LosAngelesSportsFan
May 1, 2012, 7:41 AM
ive never understood the hate for LAX. ive flown in and out of LAX maybe 50 times, dropped off and picked up people and i swear i may have had one bad experience, if that.

There is no arguing the place is dated and isnt exactly very nice and has horrible transit access, but thats all changing. the airport is in the midst of a 5 billion + remodel and trains will be accessible in the near future. also, i love the horseshoe layout. seems so logical to me.

my lease favorite airport is ohare. im 0 -3 there. 3 bad experiences.

iheartthed
May 1, 2012, 2:08 PM
Out of the 14 airports I've been to in the last two months, LaGuardia was by far the worst. Not only was the place just filthy, but the archaic check-ins and the long security lines didn't help much.

I fly through LGA a lot and the security lines are actually tolerable to me. Last week I was though LGA's security line in less than 5 minutes. My vote for worst security lines is O'Hare.

jaxg8r1
May 1, 2012, 4:31 PM
ive never understood the hate for LAX. ive flown in and out of LAX maybe 50 times, dropped off and picked up people and i swear i may have had one bad experience, if that.

There is no arguing the place is dated and isnt exactly very nice and has horrible transit access, but thats all changing. the airport is in the midst of a 5 billion + remodel and trains will be accessible in the near future. also, i love the horseshoe layout. seems so logical to me.

my lease favorite airport is ohare. im 0 -3 there. 3 bad experiences.

I've never had any particularly bad experiences at LAX either. Seems pretty average to me (and considering how busy it is, pretty good).

I hate flying into Charlotte. Every time I fly there it seems as though I've timewarped back into 1993.

bunt_q
May 1, 2012, 5:15 PM
LAX is the absolute worst. I have little patience for any airport that is structured so that you can actually be forced to go through security on a domestic connection. Unacceptable. It's bad enough to have to buy water after security (or risk the inevitable TSA flagging that an empty reusable water draws from the X-rays). It's completely unacceptable to have to do it twice. Add to that the general dumpiness and bad food options... Yeah, if New York didn't manage to be so horrible, LAX would have to be the worst airport on the continent. Living in Honolulu, I went out of my way to make sure flights went through SFO, Seattle, or occasionally Portland.

The one I'm not sure about is Dulles. Sure, I fly into National whenever I can, but that's because of location. I don't really have any complaints about Dulles otherwise, and once the Metro is done, it'll be a perfectly good airport.

I also have no problem with O'Hare. Anything to avoid Midway - a complete dump, and home to Southwest...an airline I truly despise.

min-chi-cbus
May 1, 2012, 5:34 PM
Is Chicago-Midway not done with their expansion/reno? I thought Midway was supposed to be a LOT better after that project....otherwise I kind of like Midway because it's easier to get to the city from there and it's not nearly as bad to connect through as ORD, if you have to connect.

Steely Dan
May 1, 2012, 5:35 PM
I also have no problem with O'Hare. Anything to avoid Midway - a complete dump
there seems to be some hate for midway in this thread, but i don't really find it to be all that disagreeable of an airport. from my vast experiences with both o'hare and midway, i just don't see this giant chasm in quality between the two that others seem to. i mean, neither are great airports that would wind up on a "best airport" list, but they seem pretty damn similar to me in terms of the overall quality of the airports.

and midway has another advantage for me, it's a much shorter el ride from downtown than o'hare. you have the reliable orange line vs. the slow-zone festival that passes for the blue line, and that's not even considering that o'hare is twice as far out from the city center; o'hare is 15.5 miles from state/madison as opposed to only 8.8 miles for midway.

Steve2726
May 1, 2012, 5:39 PM
LAX
LAX ranked at the bottom of most categories—that includes location (20th),

What's wrong with the LAX location? It's right in the middle of the greater city area. I can be home on the west side in 15 min after getting my car. Compare that with Denver that's what, 60 miles out of town? No thanks.

bunt_q
May 1, 2012, 5:48 PM
Compare that with Denver that's what, 60 miles out of town? No thanks.

Seriously? I get so sick of that nonsense. It's 25 miles from Downtown Denver to the airport.

O'Hare in 19 miles from the Loop.

LAX is 18 miles from Downtown Los Angeles.

Don't worry, once we have the opportunity to sprawl halfway to Kansas, L.A.-style, the airport won't seem as far out. (And our current mayor sure seems hell-bent on doing that, too.)

Oh, and the metro connection from LAX to downtown L.A. takes, what, an hour at best? Hour and a half is more realistic. Our train, when it's done in a few years, will be 29 minutes from Denver International Airport to downtown.

Steely Dan
May 1, 2012, 5:52 PM
O'Hare in 19 miles from the Loop.


how are you measuring? the center of o'hare's terminal circle is only 15.5 miles from state/madison, as the crow flies.

Steve2726
May 1, 2012, 5:53 PM
:previous:
Fair enough re: DEN, but it doesn't explain why LAX is at the bottom. Just because traffic is bad once you land doesn't make it a bad location. :koko:

And most people arriving at LAX aren't going anywhere near the "downtown" area so the time to get there is mostly irrelevant. If you need to get downtown quickly, Burbank airport is very convenient instead.

Lipani
May 1, 2012, 6:04 PM
My biggest pet with LAX is the security. The last four times that I flew out of LAX the guards were constantly screaming at every passenger. One of the guards even tried stealing my phone after it went through the scanner.

Steve2726
May 1, 2012, 6:13 PM
My biggest pet with LAX is the security. The last four times that I flew out of LAX the guards were constantly screaming at every passenger. One of the guards even tried stealing my phone after it went through the scanner.

I agree there as well, but that's the TSA, not the airports fault. The airport authority has no control of the security screeners.

bunt_q
May 1, 2012, 6:26 PM
how are you measuring? the center of o'hare's terminal circle is only 15.5 miles from state/madison, as the crow flies.

However google maps measured. :)

:previous:
Fair enough re: DEN, but it doesn't explain why LAX is at the bottom. Just because traffic is bad once you land doesn't make it a bad location. :koko:

And most people arriving at LAX aren't going anywhere near the "downtown" area so the time to get there is mostly irrelevant. If you need to get downtown quickly, Burbank airport is very convenient instead.

I don't know why LAX is rated low on location. Where is the "center of gravity" for metropolitan L.A., any idea? I'd guess it's somewhere farther east. Having LAX up against the ocean in a metro that sprawls away from it might be why, but I really don't know... Still, the airport itself is bad enough, I doubt it needed to be dinged on location. ;)

But as for "most people arriving not going anywhere near downtown," that could be said of any city. O'Hare is plenty convenient for folks in the west suburbs (most of my family). DIA is quite convenient for anybody heading to the east/north suburbs of Denver. Dulles is great if you live/work in BFE Virginia. So naturally, for you, on the west side of L.A., LAX is convenient.

Cirrus
May 1, 2012, 6:36 PM
I hate them all. I much prefer the large Asian airports (esp. Seoul Incheon)What's different about them that would merit such a sweeping generalization?

novawolverine
May 1, 2012, 6:39 PM
:previous:
Fair enough re: DEN, but it doesn't explain why LAX is at the bottom. Just because traffic is bad once you land doesn't make it a bad location. :koko:

And most people arriving at LAX aren't going anywhere near the "downtown" area so the time to get there is mostly irrelevant. If you need to get downtown quickly, Burbank airport is very convenient instead.

I agree. DC is similar. People love to bitch about Dulles, but most people probably are not heading downtown. It's the same distance from downtown as Denver's airport. Northern Virginia is bigger than most metros by themselves and has a lot of jobs and commerce, so it makes sense to have its own airport, basically. Reagan National Airport is minutes from downtown and has good transit links. BWI is inconvenient for most in the DC metro as well, but it's consistently rated high. The main reasons why Dulles and some of these other places like O'Hare and LAX are rated low is because of the layout and ease of use of the facility, amenities, wait times, delays, and other reasons besides the location.

bunt_q
May 1, 2012, 6:44 PM
What's different about them that would merit such a sweeping generalization?

Clearly, Fentress-designed airports outside the U.S. = good. Fentress-designed airports inside the U.S. = bad. It's a wonder why any architect would even keep their offices here, when so obviously everything about Asia is better. We should all emigrate now, before it's too late. :rolleyes:

10023
May 1, 2012, 7:34 PM
how are you measuring? the center of o'hare's terminal circle is only 15.5 miles from state/madison, as the crow flies.

I'll remember this next time I'm flying into town from ORD on a crow.

10023
May 1, 2012, 7:35 PM
What's different about them that would merit such a sweeping generalization?

No TSA and better maintenance staff?

Steely Dan
May 1, 2012, 7:41 PM
I'll remember this next time I'm flying into town from ORD on a crow.

even with driving distances, google maps says state/madison to o'hare terminal 1 is 18.0 miles. i was just curious how bunt got 19 miles.

bunt_q
May 1, 2012, 7:52 PM
I think I asked for directions from ORD to "Downtown Chicago," or "Chicago Loop," maybe. I am sure there's a range... 17, 18, 19 miles, not sure it matters.

60 miles versus 25, that's a difference that matters. :)

Steely Dan
May 1, 2012, 7:55 PM
I think I asked for directions from ORD to "Downtown Chicago," or "Chicago Loop," maybe.

ah, i see. yeah, totally not a big deal, but to chicagoans, anything and everything is measured from state/madison. it's the 0,0 of our street numbering grid. we believe it's the center of the universe. ;)

bunt_q
May 1, 2012, 8:06 PM
ah, i see. yeah, totally not a big deal, but to chicagoans, anything and everything is measured from state/madison. it's the 0,0 of our street numbering grid. we believe it's the center of the universe. ;)

Yeah, I remember when I first figured out what the "21W" in my grandparents' address meant. 21 miles. That's a whole lot of burbs. When they white-flighted (white-fled?), they didn't mess around.

bunt_q
May 1, 2012, 8:16 PM
dp........

Steely Dan
May 1, 2012, 8:50 PM
^ i'm still curoious as to how you see midway as "a complete dump", but not o'hare. from my extensive experiences with both (i've been using them for decades), they're not too different from each other except for size, at least post-reconstruction for midway (completed in 2004). it was definitely kinda dumpy back in the '90s.

Buckeye Native 001
May 1, 2012, 9:16 PM
I don't much mind Midway. Then again, I treat any Southwest flight I'm on like an ethnographic study of the great American rube. :shrug:

Aside from that, I like flying out of Midway if only for the takeoff heading east over the lake.

jg6544
May 1, 2012, 9:28 PM
Aside from the United terminals, which are dumps, the worst things about LAX are getting to and from the damned airport; parking when you get there, and the security Nazis.

Ragnar
May 2, 2012, 12:23 AM
LAX is the absolute worst. I have little patience for any airport that is structured so that you can actually be forced to go through security on a domestic connection. Unacceptable.

You only have to go through security on a domestic connection if you are changing airlines (and even then, it is only SOME of them).

Terminals 5, 6, 7, and 8 are all connected inside security, as are Terminals 3 and 4 (via bus), and Terminals 3 and 5 (also via bus). Really only Terminals 1 and 2 (from a domestic connection perspective) require exiting and re-entering security.

At the end of the day LAX was designed as an O&D airport, not a connecting airport (such as DEN or DFW). It has limitations, but on the bright side:
- It's one of the most "on-time" airports
- Taxi times are generally short compared to (again) airports like DFW and DEN

glowrock
May 2, 2012, 1:57 AM
:previous:
Fair enough re: DEN, but it doesn't explain why LAX is at the bottom. Just because traffic is bad once you land doesn't make it a bad location. :koko:

And most people arriving at LAX aren't going anywhere near the "downtown" area so the time to get there is mostly irrelevant. If you need to get downtown quickly, Burbank airport is very convenient instead.

Burbank is incredibly convenient (and has excellent commuter rail access), but it's just SOOO old and outdated. I realize it's a historic structure, but wow does it need a new terminal!

Aaron (Glowrock)

Buckeye Native 001
May 2, 2012, 2:02 AM
Same could be said of Long Beach, although I dig the art deco terminal.

Having never flown out of Burbank: Do they have jetways, or do you still have to walk out on the tarmac like you do at Long Beach?

plinko
May 2, 2012, 4:01 AM
^Walk out on the tarmac. Old skool.

BUR is seriously convenient for everybody in the Valley and points east and west along the 101/210 corridor.

While I don't agree that every new Asian mega-airport is head and shoulders above US airports, I have to say that not a single major US airport can hold a candle to HKG, SIN, CAN or KUL. Everything about those places is just easier.

As far as US airports?
Totally agree that PDX is excellent in every way.
Soft spot for LAX, even though it is generally a total dump (T4 is OK).
DEN is nice, but inconvenient.
PHX is really efficient, but horribly ugly
Wish the train terminal was closer to SEA (though it isn't a bad walk)
DFW sucks donkey balls in every way
IAH feels like Phoenix, but a different color scheme
MIA is light and airy
MCO is just way too crowded and security always sucks
DTW is a great airport
ORD has some architecture I like, and not much else I like
MSP I haven't been to in 12 years so I have no idea
ATL is easy for O&D, lousy for connections
CLT is circuitous and always feels rather empty
IAD is utilitarian and currently inconvenient
PHL (it has been 4 years) was still dumpy and ick
PIT deliver me from 1993
EWR is just dreadful
JFK is just total chaos
BOS functions well but isn't memorable in any way.

My favorite airport anywhere was (up until recently) Santa Barbara. Quaint little terminal, line up for security outside, the walk across the tarmac, outdoor baggage delivery, and decidedly wonderful connecting service to every major hub airport in the US west of the Mississippi (sans IAH). Last summer they opened up a new terminal, which is basically an oversized Disney version of the existing terminal, likened to our County Courthouse with glass jetways. And the TSA requirements for security basically ruined everything about what was wonderful about the old terminal. What a disappointment.

Jonboy1983
May 2, 2012, 8:07 PM
"PIT: deliver me from 1993"

Not sure what you mean by that, that it's in need of a makeover? Maybe after the whopper billion dollar debt is finally paid off in 5 years...

I have heard that parts of the terminal are showing signs of age tho.

Buckeye Native 001
May 3, 2012, 3:36 AM
CVG is nice (well, at least Terminal 3 is nice, Terminal 2 was kinda dumpy), but the airport itself is in shambles thanks to Delta.