Quote:
Originally Posted by Dariusb
How many commercial airports does your metro area have? Are you satisfied with the service that they provide if not, what in your opinion can they do to improve?
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Three primary (JFK, EWR, LGA), three minor (Stewart, Islip, White Plains). As someone who flies fairly often, my primary frustration is that the airports are way too congested, and the level of traffic pushes the physical limitations of both the airspace and airport infrastructure. Routine weather events, such as moderate wind or rain storms, often cause massive delays and flight cancelations. On a normal day you'll spend about 45 minutes taxiing to the runway at any of the primary airports. One or two hours taxiing to the runway isn't unusual, either.
Another complaint is that LGA doesn't have rail access. At the beginning of the project to overhaul the terminals and access roads, that started about 3 years ago, I once got caught in a traffic jam so massive that it took almost 2 hours just to exit the Grand Central Parkway and get to the airport terminal. I missed my flight (and the two following), and ran up a $150 Uber tab. It wasn't an isolated experience. Those traffic jams were so notorious at the time that they became top stories on the local news. But, there was no way around it if you had to fly out of LGA because of lack of rail transit to the airport.
EWR is mostly terrible. Almost everything about it looks like cutting edge 1970s design. It is also annoying that the terminals don't connect, so if you're not flying United there is almost nothing to eat past the security checkpoint.
But the one plus about New York is cheaper fares and great international connectivity. Almost any foreign airline that flies to the U.S. has a non-stop to JFK or EWR.