Quote:
Originally Posted by 1overcosc
And yet, the buses still leave late.
I've visited Ottawa and used OC Transpo a few times post-2019 and every time I'll be waiting for a bus connection at Hurdman, Tunney's, Blair, etc. (in fairness to the city, that's maybe 10 times total), I can literally see the bus that will start the route laying up 5+ minutes before the trip is supposed to start, and the driver just sits there until 1-2 minutes after the trip is supposed to start and with how long it takes to drive around to the stop, the trip ends up being 4 minutes late right when it starts, despite the fact that the bus had plenty of layup time beforehand.
This never a problem in Kingston. Buses are only ever late to start their trips if there was insufficient layup time / the bus arrived too late in the first place. Does OC just need better discipline among their drivers?
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Agreed, this is a part of on-time performance that doesn’t get enough attention. Regularly see drivers having a smoke or chatting with colleagues for 3-4 min after their run was supposed to begin. As you said, by the time they finally pull out of layup, drive around the loop, etc the run is already 5 min late right off the bat. One time I had a driver begin the run late and then repeatedly stop the bus demanding that some vagrant turn off his music or she wasn’t going to drive. When I was getting off, I asked her why she’d make the run more late over something so petty and she simply shrugged and said “we’re running behind today, it happens” and that really gave me a hint as to drivers’ attitudes towards on time performance.
Another big one is how many runs pass by stops and arrive at their termini early, something which should never happen under any circumstances. I’ve tried to catch the last bus of the night many times only to see the driver hauling ass, blow through a borderline red light, and pass by my stop 7 min early causing me to miss it. All I can think is that they’re determined to reach the terminus ASAP so they can have a smoke and browse their phone (or go home), thinking “nobody rides at this time of the night anyway, what’s the big deal?”.
That being said, I think driver attitudes are a symptom of a bigger problem, where OCT and city management decisions towards transit have created a “what’s the point?” culture amongst OCT employees. I’m sure union protections, especially for long tenured drivers, don’t help either (from a customer perspective).