Why would theft even be a reason? Doesn’t insurance just cover the losses anyway?
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If you lock your product inside a warehouse and put employees through searches more invasive than airport security screening when they leave losses due to theft go down sharply. Those saving can then be shared with your actual customers. |
Shoplifting costs are not covered by insurance. It’s a cost that is absorbed into the business’ operations. The buck or two in portage place was losing over $100,000 a year to shoplifting.
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^ That was a decade ago. I doubt the situation has improved now that Dollarama has replaced it.
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And even if it was something covered by insurance, it'd just mean that the cost of insurance would rise to compensate.
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And if it was covered by insurance there would be a high deductible before any payout so the retailer is still out money.
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It's truly a loss, loss situation.
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I saw on youtube at a fairly cheap store, a european dollar store, in Paris, they had anti theft devices on every product, a 2 euro pencil case or a 1 Euro jar had something to help prevent theft. Will that ever help here or reach that level of theft as must be over there?
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I was just in Toronto and made a stop at the King & Spadina LCBO. I didn't look too hard but all of the bottles had these security caps on them. Here's a link:
https://www.lcbo.com/content/lcbo/en...ottle-lox.html The Liquor mart thefts haven't been in the news as much since November and December, but it seemed like a good solution for them. I'm sure they've considered it, who knows, it might take a few months to roll them out. |
Loss prevention devices like sensors, product cases, etc are more deterrents than actually barriers to theft. That said they cost money for the store to purchase, money to use and the store will still lose product. An extreme example is when mass lawless and looting happens those devices don't stop theft. On a smaller scale a swarm like we have seen locally at the Liquor Marts would be a similar event or an evening smash and grab.
At some point the cost of loss prevention methods makes it no longer worth operating the store entirely. It is why fulfillment centres for online ordering are so popular. It is much easier to established a secure perimeter around the products and maintain a higher level of product security. That results in real savings to the business which are either shared with the customer or absorbed into additional revenue for the company. |
Saks in the outlet mall (in the suburbs) had such high theft they stopped using their own entrance. Theft is not a downtown problem.
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